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False consensus effect

Description

An attributional type of cognitive bias whereby people tend to overestimate the extent to which their opinions, beliefs, preferences, values, and habits are normal and typical.

Example 1:

A product designer assumes that features they personally find useful will be equally valued by all users, without conducting sufficient user research.

Example 2:

A product development team composed of tech enthusiasts might assume that the average consumer will find a highly complex new feature intuitive and desirable, without adequate user testing with the target audience.