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Automation bias

Description

The tendency to depend excessively on automated systems and trust their outputs, potentially leading to errors when the automated system makes a mistake.

Automation bias in business decision

Pilots over-relying on an autopilot system and failing to notice when it makes an incorrect decision, or a manager blindly trusting an algorithm's hiring recommendations without critical review.

Automation bias in personal life decision

You trust your smartphone's route suggestions even when your own knowledge suggests a quicker way.